Privacy & Policy
At Tranquil Valley, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit our website, interact with our marketing campaigns or express interest in our residences, penthouses or services.
1. Information We Collect
We may collect the following information through our website, sales teams, digital campaigns and other official channels:
- Personal Information
- Full name
- Contact number
- Email address
- Postal address
- Preferences regarding unit types (e.g., 3 BHK, 4 BHK, penthouse)
- Technical Information
- IP address
- Pages visited and time spent
- Referring websites or links
- Other Information
- Feedback or inquiries submitted via forms
- Communication records with our team
- Information from third-party sources (if permitted)
2. How We Use Your Information
We use your information to:
- Provide you with project-related details and updates
- Respond to your inquiries and schedule site visits
- Customize your experience and offer relevant options
- Send newsletters, promotional offers, and event invites (with consent)
- Improve our website, campaigns, and customer service
- Preferences regarding unit types (e.g., 3 BHK, 4 BHK, penthouse)
- Comply with applicable laws and regulations
3. Sharing of Information
We do not sell, rent or trade your personal information. However, we may share it with:
- Trusted third-party service providers
- Channel partners or authorised sales agents (only for project-specific engagement)
- Government or regulatory bodies, as required by law
- All third parties are contractually obligated to protect your data and use it solely for agreed purposes.
4. Data Security
We implement advanced security measures to protect your information, including:
- Secure servers and firewalls
- SSL encryption
- Restricted access to authorised personnel only
- Despite our efforts, no digital transmission or storage method is 100% secure. You share your data with us at your own risk.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to enhance user experience, track engagement and personalise content. You can manage or disable cookies via your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communication at any time
- To exercise your rights, contact us at Info@tranquilworld.in
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
9. Contact Us
For questions, concerns, or requests related to your personal data, contact:
Email: Info@tranquilworld.in
Phone: 9690784230
Address: Mayfair Highlands, Near DIT University, Mussoorie Road, Dehradun, Uttarakhand